Managed IT Services

KompiTech Managed Services maintain and enhance your IT environment, so you can free up in-house resources to focus on driving your business revenue. At KompiTech We provide you with IT access to best practice industry-leading processes and best world-class expertise, tools and automation to help strengthen and grow your business.

End User Managed Services

Our End User Managed Services enables organisations to unlock key workplace elements and tailor them to different user segments within the organisation. We have strong alliances with technology partners like Microsoft, Cisco, Dell, HP, Google and, and we proactively develop open source solutions for End User Computing Services.

Click here End User Managed Services to learn more about how we do it !


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What We Offer

  • Help Desk support
  • Desk side support
  • Self help services
  • Self help solution
  • VIP Support
  • Roll-out services
  • Dispatch engineers



  • Managed Network

    KompiTech’s Network Operations Center has been providing around-the-clock monitoring, maintenance and support for your enterprise WAN and/or LAN to customers globally for over a decade. KompiTech manages customers' LAN/WAN and will allocate physical resources to monitor, troubleshoot or coordinate replacement equipment when necessary.

    Partners and Vendors

  • Cisco
  • Palo Alto
  • HP
  • Dell
  • Juniper
  • ADTRAN
  • And other leading CPE devices



  • Managed Routers

    KompiTech router management service takes over the responsibility for managing your network routers from provisioning to router configuration to installation, management and continous maintenance. By signing up to global IT services from KompiTech, you will eliminate the hassles and capital expense associated with managing your own network routers and you will immediately experience the benefits of cost-efficient, effective network router solution including.


    How We Do It

    Router Install and Configuration: KompiTech expert technicians handle router configuration, installation, maintenance, and repair, saving your company the internal costs of network management.

    Configuration Management: We'll back up your router's configuration so changes are not lost if an outage occurs.

    Change Management: All of your network moves, adds or changes are managed for you.

    Hardware Replacement: Flexible maintenance options for your equipment let you choose either next business day or 4-hour replacement.

    24 x 7 x 365 Customer Support: Our Network Operations team support and protects your network around-the-clock.


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    Managed IT Security

    Our Managed Security Services have been providing a range of Cloud Security services for customers for the last 10 years. The dedicated team in the Security Operations Center support customers around the world 24/7. Services are delivered through our Managed Services Network Operations Center in Prague (Czech Republic)..

    Services include:

  • Maintenance and patching of your systems to remove potential vulnerabilities
  • Antivirus and Malware protection
  • IDS/IPS management and monitoring
  • Firewall management and monitoring including next generation application aware firewalls
  • Application monitoring
  • Antivirus software and malware protection
  • Firewall management and monitoring including next generation application aware firewalls
  • Maintenance and patching of your systems to remove potential vulnerabilities
  • Antivirus and Malware protection
  • Internal resource monitoring
  • Security event log management and correlation (SIEM and Active Device Management)
  • Data Encryption at rest and in transit
  • Identity and Access Management including directory services
  • Mobile device management
  • Maintenance and patching of your systems to remove potential vulnerabilities
  • Security event log management and correlation (SIEM and Active Device Management)

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    IT Service Management

    KompiTech comprehensive ITSM Services leverage end to end service delivery models for the effective management of IT infrastructure.


    Our ITSM services encompass:

    Consulting: Enables strategic ITSM initiatives through business integration planning, benchmarking, and assessment services based on ISO 20000 and ITIL best practices

    Service transition and standardization:Includes requirement analysis, design, development and implementation of ITIL V3 compliant processes and a tools platform with clear ownership and accountability

    Service assurance and transformation: Encompasses a process sustenance model and quality assurance framework including transformation initiatives

    Service management integration: Establishes a robust service management integrator framework to monitor and track SLA, process and security compliance. It facilitates building and sustaining a robust Enterprise Service Management (ESM) tools platform to support multi-tenancy models.

    Customer experience management: Involves the application of a scientific approach to understand customer expectations and bridge the gap between quality of service and experience


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