Our End User Managed Services enables organisations to unlock key workplace elements and tailor them to different user segments within the organisation. We have strong alliances with technology partners like Microsoft, Cisco, Dell, HP, Google and develop Opensource solutions for End User Computing Services.
Click End User Managed Services to learn more about how we do it !
KompiTech’s Network Operations Center have been providing around-the-clock monitoring, maintenance and support for your enterprise WAN and/or LAN to customers globally. KompiTech manages customers LAN/WAN and will allocate physical resources to monitor, troubleshoot or coordinate replacement equipment when necessary.
KompiTech router management service takes over the responsibility of managing your network routers from provisioning to router configuration to installation, management and maintenance. You eliminate the hassles and capital expense associated with managing your own network routers and immediately see the benefits of cost-efficient, effective network router solution including.
Router Install and Configuration: KompiTech expert technicians handle router configuration, installation, maintenance, and repair, saving your company the internal costs of network management.
Configuration Management: We'll back up your router's configuration so changes are not lost if an outage occurs.
Change Management: All of your network moves, adds or changes are managed for you.
Hardware Replacement: Flexible maintenance options for your equipment let you choose either next business day or 4-hour replacement.
24 x 7 x 365 Customer Support: Our Network Operations team support and protects your network around-the-clock.
Our Managed Security Services have been providing a range of Cloud Security services for customers for the last 10 years. The dedicated team in the Security Operations Center support customers around the world 24x7. Services are delivered through our Managed Services Network Operations Center in Prague (Czech Republic)..
KompiTech comprehensive ITSM Services leverage end to end service delivery models for the effective management of IT infrastructure.
Consulting: Enables strategic ITSM initiatives through business integration planning, benchmarking, and assessment services based on ISO 20000 and ITIL best practices
Service transition and standardization:Includes requirement analysis, design, development and implementation of ITIL V3 compliant processes and a tools platform with clear ownership and accountability
Service assurance and transformation: Encompasses a process sustenance model and quality assurance framework including transformation initiatives
Service management integration: Establishes a robust service management integrator framework to monitor and track SLA, process and security compliance. It facilitates building and sustaining a robust Enterprise Service Management (ESM) tools platform to support multi-tenancy models.
Customer experience management: Involves the application of a scientific approach to understand customer expectations and bridge the gap between quality of service and experience