Acting as a single point of contact our Managed
Service Desk addresses the complexities of
delivering service across the world by
presenting our customers with a consistent face.
An innovative distributed service model proven
to be best industry method to manage your
resources centrally whilst delivering locally.
The IT Service Desk is the primary point of contact for
all clients and runs an internally-supported, process-led,
ITIL V3-compliant tool-set inspired by our customers'-centered
philosophy, underpinned by innovative technology.
We use our in-house developed IT Service Desk solution KompiDesk which can be completely customised according to your workflow requirements. It can be also integrated with your internal IT system effortlessly.
Our confidence in the effectiveness of the KompiTech's Infrastructure Outsourcing is shown by the total visibility that we offer to our customers, whether it is a partly or fully outsourced IT infrastructure.
With KompiTech's Infrastructure-as-Service Solution has been developed to manage your whole IT infrastructure.
Many organisations experience peaks and troughs as IT staff come and go, meaning that there are limited internal resources available. Sickness cover, training days and project work can all impact day-to-day performance and infrastructure stability.
All KompiTech engineers have undergone a rigorous selection process, ensuring you are working with the top-tier experts in the industry. Our outsource functions are also supported by full access to all KompiTech resources including our ServiceDesk, senior technical teams and escalation engineers.
At KompiTech, we understand the importance of supplying our customers with 24/7, multilingual IT service desk capable of providing remote IT support as the issues arises.
The KompiTech IT service desk offers a single-point of contact for all your IT queries, incidents and resolutions. You can get access to full-time or part-time support tailored to your needs.
Our IT Service Desk is the epicenter of our operation, located in
our Regional Operations Center in Prague (Czech Republic).
With KompiTech services model, we seriously take the responsibility for ensuring smooth operations delivery and drawing on IT governance best practices.
As a full-service IT provider, KompiTech rigorously manages operations focusing on quality and operational excellence, while offering competitive pricing.
We build lasting partnerships based on trust and transparency. Our service delivery approach is rooted in operational excellence, and our management model puts accountability and leadership first.